Shipping Information:

• Processing Time: Orders are processed within 5-7 business days, excluding weekends and holidays. Shipping is additional time.
• Shipping Methods: We offer standard, expedited, and express shipping options. Rates vary based on the chosen method and destination. Standard shipping is free.
• Delivery Time: Standard shipping typically takes 5-10 business days, while expedited and express options are available for faster delivery.
• Tracking: A tracking number will be provided once your order ships. You can track your package using the link provided in your shipping confirmation email.
• Packaging: All jewelry items are securely packaged in custom jewelry boxes, ensuring they arrive in perfect condition.

14-Day Return Policy:

• Returns: If you're not completely satisfied with your purchase, you can return it within 14 days from the date of delivery for a full refund or exchange.
• Return Conditions: Items must be returned in their original condition, unworn and with all original packaging and documentation.
• Return Process: Login to your account to begin return, if you find any difficulty please email us at support@dimitrioscreations.com
• Refunds: Once the returned item is received and inspected, refunds will be processed within 10-15 business days. The refund will be credited to the original payment method.
• Exclusions: Custom or personalized items are not eligible for return unless they arrive damaged or defective.