Custom Diamond Setting Process

  1. Initial Consultation and Design Discussion (Free)

    • Overview: The client meets with our expert jewelers to discuss their vision for the custom diamond setting. We review the jewelry piece, the desired diamond size and shape, and the type of setting they prefer (prong, bezel, pavé, etc.).
    • Details: Clients can bring their own diamonds or choose from our selection of ethically sourced, lab-grown, or natural diamonds. We discuss the design aesthetics and functional aspects, ensuring the chosen setting will securely hold the diamond.
    • Timeline: 30-60 minutes for consultation and design planning.
  2. Diamond Selection or Verification

    • Overview: If the client hasn’t provided their own diamond, we assist in selecting the perfect stone from our curated selection. We offer diamonds in various cuts, carat weights, colors, and clarities.
    • Details: The client selects the diamond based on their budget and design preferences. If the client brings their own diamond, we inspect it for authenticity, quality, and compatibility with the chosen setting.
    • Timeline: 1-3 business days for diamond selection or verification.
  3. Setting Design and Proposal

    • Overview: Once the diamond is selected, we create a custom design proposal for the setting. Using sketches or 3D models, we present options that best showcase and protect the diamond while complementing the overall style of the jewelry.
    • Details: We recommend the best setting type based on the stone and the client’s lifestyle, ensuring a balance between aesthetics and durability. The design proposal includes the setting style, estimated cost, and production timeline.
    • Timeline: 3-5 business days to create design proposals, including sketches or 3D renderings.
  4. Approval and Deposit

    • Overview: The client reviews and approves the final design. Any adjustments can be made at this stage to ensure the design meets their expectations. A 50% deposit is required to move forward with the custom diamond setting process.
    • Details: We review the final cost, which includes labor, materials, and the diamond. Once approved, the client signs off on the design, and we proceed with production.
    • Timeline: Same-day approval after design finalization.
  5. Custom Setting Creation

    • Overview: Our master jewelers handcraft the custom setting to match the design specifications. We use precision tools to create the setting and ensure that the diamond will be securely held.
    • Details: The setting is carefully fabricated, whether it’s a traditional prong setting or a more intricate halo or bezel design. We focus on the structural integrity of the setting to ensure the diamond is secure and sits beautifully.
    • Timeline: 5-10 business days for setting creation, depending on complexity.
  6. Diamond Setting and Securing

    • Overview: The diamond is expertly set into the custom-made setting, ensuring it is securely and precisely placed. Our jewelers use specialized techniques to carefully adjust the prongs or bezels to hold the stone in place.
    • Details: During the setting process, we ensure the diamond is centered and properly aligned. We also double-check that the setting is strong and that the diamond is securely held, without risk of loosening.
    • Timeline: 1-2 business days for diamond setting.
  7. Polishing and Finishing

    • Overview: After the diamond is set, the jewelry is professionally polished and cleaned to ensure the metal is smooth and shiny. Any minor imperfections are corrected to provide a flawless finish.
    • Details: The final polishing removes any marks or scratches, and the jewelry is buffed to a high shine. The piece is carefully inspected to ensure both the setting and the diamond meet our quality standards.
    • Timeline: 1-2 business days for polishing and finishing.
  8. Final Inspection and Client Review

    • Overview: A thorough quality inspection is performed to ensure the diamond setting is secure and the design matches the client’s expectations. We invite the client to review the final piece before final payment and delivery.
    • Details: During the inspection, we confirm the setting is flawless, the diamond is secure, and the design elements are perfect. Any last-minute adjustments are made to guarantee the piece’s durability and beauty.
    • Timeline: 1 day for final inspection and client review.
  9. Client Notification and Delivery

    • Overview: After the final inspection, we notify the client that their custom diamond setting is complete and ready for pickup or shipment. The remaining balance is due at this time.
    • Details: The jewelry is presented in our signature Black Pearl of Queens packaging, along with any certifications or appraisals for the diamond. If the client requests shipping, we offer insured and secure delivery.
    • Timeline: Immediate notification after final inspection; shipping takes 1-3 business days.
  10. Post-Service Support and Warranty

    • Overview: We offer complimentary inspections within the first 6 months to ensure the diamond setting remains secure. Our custom diamond settings come with a lifetime warranty covering craftsmanship and setting defects.
    • Details: Clients are encouraged to bring their pieces in for regular maintenance. If any adjustments are needed to the setting over time, we offer these services at a discounted rate.
    • Timeline: Ongoing support as needed.