Engraving Services Process for Garifalo

  1. Initial Consultation (Free)

    • Overview: The client discusses the piece they want to engrave, whether it's a ring, bracelet, pendant, or another type of jewelry. We review their design ideas, text, or symbols they would like to engrave.
    • Details: We provide advice on font styles, engraving placement, and size, ensuring the chosen design will look elegant and be legible. Clients can choose from our available fonts or bring their own design ideas.
    • Timeline: 15-30 minutes in person or via virtual consultation.

  2. Feasibility & Design Approval

    • Overview: After reviewing the client’s engraving request, we assess whether the chosen design can be effectively engraved on the selected jewelry piece. We then provide a mockup or visual example.
    • Details: For detailed or custom designs, we may create a digital rendering for the client to approve. This step ensures that the engraving will fit well on the jewelry and maintain its aesthetic appeal.
    • Timeline: 1-2 business days for mockups or approval.

  3. Client Approval & Payment

    • Overview: Once the engraving design is approved, the client is provided with the final quote for the service. Payment is due before we proceed with the engraving.
    • Details: Engraving for Black Pearl of Queens jewelry is free, but for external pieces, the cost will vary based on the complexity of the design. Prices typically start at $20 for text-based engravings.
    • Timeline: Same-day approval and payment processing.

  4. Engraving Process

    • Overview: Using state-of-the-art laser engraving technology, we engrave the text, symbols, or designs onto the jewelry. For more intricate hand engraving requests, our skilled artisans perform the work with precision tools.
    • Details: We offer both machine and hand engraving depending on the design and client preferences. Each piece is handled with care to ensure the engraving is clear, permanent, and complements the jewelry’s style.
    • Timeline: 2-5 business days, depending on the complexity of the design and the engraving method.

  5. Quality Inspection

    • Overview: After engraving, the piece is carefully inspected to ensure the design is flawless and meets the client’s expectations. We also check the jewelry’s overall condition to ensure no damage occurred during engraving.
    • Details: We ensure the engraving is legible, accurately placed, and aesthetically pleasing. If any issues are detected, we work to correct them immediately.
    • Timeline: 1-2 days for inspection.

  6. Client Notification & Delivery

    • Overview: Once the engraving and inspection are complete, the client is notified that their piece is ready for pickup or shipment.
    • Details: We offer in-store pickups or secure, insured shipping options for clients who prefer to have the piece delivered. The jewelry is carefully packaged in Black Pearl of Queens' signature packaging.
    • Timeline: Immediate notification after final inspection; shipping takes 1-3 business days.

  7. Post-Engraving Services

    • Overview: If the client is not completely satisfied with the engraving, we offer complimentary adjustments within 30 days of completion.
    • Details: For clients looking to add additional engraving later or modify the existing engraving, we offer discounted rates on future services.
    • Timeline: Ongoing support as needed.